Core Competencies
The 12 competencies in the EBSCO Way Leadership Model set expectations for leaders at every level of the organization and define the skillsets necessary for successful leadership. Developed based on feedback from EBSCO executives and employees around the globe, proficiency in these skills will help leaders move our organization forward and overcome challenges that have stunted our teams in the past.
Positive Attitude:
Shapes an optimistic, “can do” culture where people are confident in our collective ability to take action, solve problems, achieve progress, and make a real difference.
Trust and Respect:
Demonstrates principled leadership. Consistently acts in a fair, honest, non-defensive, and professional way. Is reliable, credible, and authentic.
Drive:
Demonstrates a strong personal and professional will to accomplish objectives. Takes initiative, persists in the face of obstacles, and is driven to succeed.
Collaboration:
Maximizes business agility, velocity, and value by involving others appropriately and working effectively across teams and boundaries. Builds networks, promotes cooperation, and resolves conflicts as needed.
Open Communication:
Creates an effective, ongoing flow of information so that others are clear and aligned around vision, goals, and priorities and empowered to act. Keeps others informed and updated so that they can operate at their best.
Talent Development:
Makes skills growth of self and others a priority. Accurately identifies strengths and development needs. Actively
fosters diverse talent.
Critical Thinking:
Demonstrates the ability to analyze complex information, consider issues from multiple perspectives, and take a disciplined, fact-based approach to decision-making.
Strategic Thinking:
Anticipates and helps others understand the broad, long-term implications of different business models, value propositions, and other strategic choices. Works to differentiate products and services from competitor offerings.
Customer-Focused:
Supports the development
of a culture where everyone puts customers, external or internal, at the center of what we do. Is eager to understand and does her or his “homework” to grasp how things must work to deliver the greatest value.
Change Leadership:
Mobilizes the organization to pursue key growth initiatives and make needed changes to ensure organizational health and long-term profitability.
Continuous Improvement:
Challenges self and others to improve value to customers by relentlessly seeking waste reduction, evolution, and innovation in all aspects of our work.
Execution:
Knows how to get things done in a complex organization. Establishes goals, accountability, and measures of success. Follows up to ensure results.